How can I check my position on the waitlist?
We no longer do waitlist position checks, most spots open up within 6–10 weeks on average, depending on how many readers accept theirs. We do, however, expect wait times to increase over time.
Joining the waitlist again will not push your position in the queue back, you will just be on the waitlist twice and receive another invite.
Kacper
Related Questions
-
Can I skip my first box?
SubscriptionsWe allow our subscribers to skip three times per calendar year. You can view how many skips you have left in your subscription account page.
-
What subscriptions do you offer?
SubscriptionsAs a subscriber, you will receive early access with a subscriber discount to any special edition sales we have outside of our subscription! These are sent via an email link and password on the date of the sale.
-
What perks do I get as a subscriber?
SubscriptionsAs a subscriber, you will receive early access with a subscriber discount to any special edition sales we have outside of our subscription! These are sent via an email link and password on the date of the sale.
-
I forgot to skip and my subscription has renewed, can I still skip?
SubscriptionsWe ask any Skips be made by the 28th of the month before your next renewal date, for example, if you wished to skip February, you would need to skip by the 28th of January. If you skip your box after the 28th you will not be skipping the current month, this will be applied…
-
Where can I find the scent notes for your candles?
GeneralAny subscription candle scents can be found under the past boxes section here. For candles that are available in the shop, the scent notes will be listed within the item description.
-
Can I switch my subscription from Signature fantasy to Epic or Wicked Pages?
SubscriptionsTo switch subscriptions, the best approach is to join the waitlist for the one you’d like to move to. Once you receive your invitation, simply reach out to us via our contact form here, and we’ll make the switch for you.
Can’t find what you are looking for?
Our customer service team are happy to help, just drop us an email below