How can I skip a box?
You can skip your next payment by going to your account, ‘my subscription’ and then clicking on the ‘skip’ button. Please note that skips need to be processed by the 28th of the month before renewal. For example, if you wanted to skip a May box, you would need to skip this by the 28th of April.
Warning: Clicking the ‘cancel’ button under ‘my account’ will cancel your subscription. If the skip button is not showing this is because the timeframe to skip has now passed. The skip button will be activated again once the theme for the next box is revealed.
pageandwick
Related Questions
-
What perks do I get as a subscriber?
SubscriptionsAs a subscriber, you will receive early access to any special edition sales we have outside of our subscription! These are sent via an email link and password on the date of the sale.
-
I forgot to skip and my subscription has renewed, can I still skip?
SubscriptionsWe ask any Skips be made by the 28th of the month before your next renewal date, for example, if you wished to skip February, you would need to skip by the 28th of January. If you skip your box after the 28th you will not be skipping the current month, this will be applied…
-
Where can I find the scent notes for your candles?
GeneralAny subscription candle scents can be found under the past boxes section here. For candles that are available in the shop, the scent notes will be listed within the item description.
Can’t find what you are looking for?
Our customer service team are happy to help, just drop us an email below