I forgot to skip and my subscription has renewed, can I still skip?
We ask any Skips be made by the 28th of the month before your next renewal date, for example, if you wished to skip February, you would need to skip by the 28th of January.
If you skip your box after the 28th you will not be skipping the current month, this will be applied to the next subscription month.
If you do forget to skip after the 28th please email us ideally before the 1st of the next month, as we cannot guarantee a cancellation or refund past this date.
If your subscription attempts to renew and fails, and you haven’t contacted us, this could lead to a cancelled subscription.
pageandwick
Related Questions
-
What perks do I get as a subscriber?
SubscriptionsAs a subscriber, you will receive early access to any special edition sales we have outside of our subscription! These are sent via an email link and password on the date of the sale.
-
Where can I find the scent notes for your candles?
GeneralAny subscription candle scents can be found under the past boxes section here. For candles that are available in the shop, the scent notes will be listed within the item description.
-
Can I switch my subscription to book only/book and candle?
SubscriptionsTo switch subscriptions, the best approach is to join the waitlist for the one you’d like to move to. Once you receive your invitation, simply reach out to us via our contact form here, and we’ll make the switch for you.
-
How many times can I skip?
SubscriptionsWe allow our subscribers to skip three times per calendar year. You can view how many skips you have left in your subscription account page.
-
How can I check my position on the waitlist?
SubscriptionsTo check your waitlist position, visit our subscription page and click Check my position. A prompt will appear asking for the email address you signed up with. While we can’t provide an exact timeframe for your invitation, most spots open up within 6–10 weeks on average, depending on how many readers accept theirs. We do,…
-
How much will my subscription cost?
Pricing & BillingWe currently have two subscription options, our Book and Candle subscription box is priced at £35.00 plus shipping and any applicable VAT. Our Book Only subscription box is priced at £30 plus shipping and any applicable VAT. Subscription renewals are on the 1st of each month, every two months.
Can’t find what you are looking for?
Our customer service team are happy to help, just drop us an email below